SOUNDGATEINSTRUCTIONS FOR USE
10Getting startedThe SoundGate contains a rechargeable battery. Before you can use your SoundGate the battery must be fully charged.Charging the batte
113. When using the SoundGate in a vehicle, you may connect the USB charging cable to a commercially available 12 V car USB adapter. Battery indicato
12Battery lifeThe battery life of the SoundGate depends on the usage. The table shows the maximum time the fully-charged battery will run without rech
13SoundGate wireless rangesSoundGate Instrument rangeThe SoundGate has a digital wireless transmitterbuilt in that automatically streams informatio
14SoundGate to hearing instruments: 0.5 meter(20 inches) range. When the SoundGate is used as a remote control only or is on “standby” (ready for inco
15Bluetooth® SoundGate rangeThe SoundGate has a built-in Bluetooth® receiver that can be manually turned on and off. Bluetooth® is used to communic
16Wearing optionsFor phone calls or audio streaming, always usethe neck strap with the SoundGate. This strap has a built-in antenna to ensure an unint
17Stand-by is when the SoundGate is not being actively used. In this situation the unit can be in your pocket and still allow you to receive phone cal
18Important noticeFor safety reasons and to prevent injury, the neck strap will automatically break if it gets caught in something. Do not modify the
19MicrophoneThe microphone in the SoundGate is active only during a phone call. In all other situations the microphone is turned off.During phone comm
20Operating the SoundGate• The SoundGate can be kept in a pocket when not in use, still ready to receive a phone call.• When outdoors, the micropho
21The SoundGate can still accept a call from amobile phone when the keys are locked. All keys will then be active until the call is ended.If you try t
22Audio streamingThe SoundGate and a set of hearing instruments is a secure system. The hearing instrument(s) will only accept audio streaming from th
23Using SoundGate for audio streamingThe SoundGate uses audio streaming to connect your hearing instruments to a mobile phone or to other audio source
24Bluetooth® keyThe Bluetooth® function must always be turned ON when you expect to communicate with your Bluetooth® devices. The Bluetooth® key opera
25Pairing to a Bluetooth® deviceBefore using the SoundGate with a Bluetooth® mobile phone or other Bluetooth®-enabled audio source, the SoundGate must
26Prepare Bluetooth® deviceRefer to the manual of the mobile phone or audio device and prepare for Bluetooth® as instructed.Set SoundGateinto pairing
27Enter pin codeThe SoundGate pin code is 0000. Once entered, the device should be paired to the SoundGate. (The device may require that you manu-all
28Connecting to Bluetooth® devicesWhenever the Bluetooth® function in theSoundGate or in the external audio source has been turned off, the devices mu
29phone. If the Bluetooth® connection to an audio/music player is lost while streaming, the audio streaming will stop and must be started again when t
3TABLE OF CONTENTSPackage contents 6Introduction 8SoundGate overview 9Getting started 10Charging the battery 10Battery indicator 11Battery life
30How to use with a mobile phoneYour hearing instruments and the SoundGate work together like a wireless Bluetooth® headset. If you have two hearing i
31When in a call, a long press on the phone key transfers the control back to the mobile phone. A sub-sequent long press returns controlback to the So
32AdjustvolumeUse the key volume/program key. Press up or down until the volume in the hearing instruments is comfortable.Turn hear- ing instru-ment
33Mobile phone issuesAfter successful pairing, a symbol should appear in the mobile phone display, indicating that a headset is now connected to the p
34How to listen to music/audioThe SoundGate provides a link between your hearing instruments and manydifferent audio sources, and allows youto use you
35Connecting to wired audio inputUse the audio cable and connect the larger plug end to the audio source you want to listen to and the smaller plug en
36To listen to a Bluetooth® audio source• First turn on the Bluetooth® function of the SoundGate• Then turn on the Bluetooth® enabled audio source•
37Listeningto music or audioPress the music/audio key. The orange rim around the key lights up and the music or audio starts. An incoming phone call
38Optional When the SoundGate will not be in use for several hours, consider turning the Bluetooth® off (press2 seconds). This will help maximize the
39Resetting the SoundGateIf the SoundGate halts in a non-functional mode, it can be reset. To reset the SoundGate, press the phone key for 10 second
40Use as a remote controlThe SoundGate can be used as a remote control with the hearing instruments to operate the volume up and down and to switch ba
41Notes
42Visual indicatorsThe following table is a quick summary of the light indicators on the SoundGate.Light Action When? Why? Phone Blinking GREENSteady
43Light Action When? Why? Phone Blinking GREENSteady GREENNo lightPhone ringing Active phone call No active callsSoundGate paired and connected to a m
44Light Action When? Why? Battery lowSteady REDBlinking REDBattery low Battery very low ~ 20 minutes left ~ 5 minutes leftBattery charg-ingBlinking
45Light Action When? Why? Battery lowSteady REDBlinking REDBattery low Battery very low ~ 20 minutes left ~ 5 minutes leftBattery charg-ingBlinking
46MaintenanceThe SoundGate requires a minimum amount of maintenance. It should be regularly wiped with a dry or slightly damp cloth. The microphone o
47Your SoundGate must never be exposed to ex-treme heat e.g. left inside a parked car in the sun. Avoid exposing the SoundGate to moisture e.g.steam b
48TroubleshootingPairing Problem SolutionMy SoundGate will not enterBluetooth® pairing modeThe SoundGate key lockis activated.The SoundGate is out of
49Pairing Problem SolutionMy SoundGate will not enterBluetooth® pairing modeThe SoundGate key lockis activated.The SoundGate is out of power.Deactiva
5Bluetooth® 23Bluetooth® keys 24Pairing to a Bluetooth® device 25Stored pairings 26Connecting to Bluetooth® devices 28How to use with a mobile ph
50Pairing Problem SolutionPairing was unsuccessfulThe SoundGate is not in thepairing mode when your phoneis trying to pair with it.The wrong passcode
51Pairing Problem SolutionPairing was unsuccessfulThe SoundGate is not in thepairing mode when your phoneis trying to pair with it.The wrong passcode
52Phone Problem SolutionThe phone key does not blink when the phone is ringing and there is no ringing indica-tion in the hearing instrumentsThe Bluet
53Phone Problem SolutionThe phone key does not blink when the phone is ringing and there is no ringing indica-tion in the hearing instrumentsThe Bluet
54Phone Problem SolutionThe phone key does not blink when the phone is ringing and there is no ringing indica-tion in the hearing instruments The So
55Phone Problem SolutionThe phone key does not blink when the phone is ringing and there is no ringing indica-tion in the hearing instruments The So
56Phone Problem SolutionThe other party hasdifculties hearing me on the phoneThe SoundGate’s microphone does not pick up your voice clearly.Talk st
57Phone Problem SolutionThe other party hasdifculties hearing me on the phoneThe SoundGate’s microphone does not pick up your voice clearly.Talk st
58Wired audio Problem SolutionNo audio in the hearing instrumentsAudio source needs to be turned ON.Ensure audio source is turned ON and unmuted.V
59Wired audio Problem SolutionNo audio in the hearing instrumentsAudio source needs to be turned ON.Ensure audio source is turned ON and unmuted.V
6Package contentsSoundGateCharging unitUSB charging cable
60Charging Problem SolutionSoundGate does not work even while chargingThe battery is drainedcompletely.The SoundGate needs to charge for at least 2
61Charging Problem SolutionSoundGate does not work even while chargingThe battery is drainedcompletely.The SoundGate needs to charge for at least 2
62International warrantyThe Bernafon SoundGate has a limited warranty, covering defects in materials and workmanship. This warranty covers the SoundG
63Warnings and safety guidelines• SoundGate is not a toy and should be kept away from infants and small children.• SoundGate should not be used in a
64• The safety of using the SoundGate with the auxiliary input cable is determined by the external signal source. Connect only to mains-operated equi
65The emission power from the SoundGate is below international emission limits for Human Exposure. For comparison, the radiation of the SoundGate is l
66Bernafon AGSoundGate 1.4 FCC ID U6XSGATE2 IC: 7031A-SGATE2Statement of compliance:This device complies with part 15 of the FCC Rules and RSS-210
67are designed to provide reasonable protection against harmful interference in a residential instal-lation. This equipment generates, uses and can ra
68Declaration of conformityThis Class I medical device is in conformance with theessential requirements of the Directive 93/42/EECof the Council of th
69Prevention of waste electrical and electronic equipment (WEEE)This device contains electronic components. There-fore the Directive 2002/96/EC of th
7Neck strapMusic/audio cableInstructions for useSOUNDGATEINSTRUCTIONS FOR USE9567871000_SGate_IFU_UK.indd 1 13.3.2009 11:27:41 Uhr
< 15 mm >< > 8,15 mm< > 9.0 mm< 19 mm >Placeholder for FSC logo
ManufacturerBernafon AGMorgenstrasse 1313018 BernSwitzerlandPhone +41 31 998 15 15Fax +41 31 998 15 90AustraliaBernafon Australia Pty. Ltd.12/97 Castl
8IntroductionThe SoundGate provides a wireless connection between your hearing instruments and various audio sources, allowing your hearing instrumen
9SoundGate overviewVolume control and program changePhoneMusic/Audio keyBluetooth® keyBattery indicatorMicrophoneKey lockJack connector for audio inpu
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